Well, it has become a norm that your prospective customers will first refer to the online reviews left by your existing customers. Therefore, it is critical to have the best Google Reviews and Facebook Reviews you can get for your business.
Make it easy for your customer to leave you a review every time they get a good customer experience from your company. Most people prefer to follow the social media reviews/ratings and then make a final visit to the outlet or make an online purchase of goods/services.
Social media reviews are influencing the buying psychology of customers globally. Therefore it is crucial to achieving positive reviews for your product or service.